Frequently Asked Questions
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Are dependents who are removed from insurance coverage still remain shown as a dependent in the employee's profile?

AZ360 HRIS Modernization Project

Currently in HRIS, dependents who are removed from insurance coverage (e.g., because they have exceeded the age limit or the parents are divorced) still remain shown as a dependent in the employee's profile.

Within the AZ360 Benefits widget, dependent status can be end-dated so that, once the end date has passed,  the dependent will no longer appear in the employee’s “Manage Dependent Profile” option.  

Does AZ360 meet ADA compliance for accessibility for visually impaired state employees?

AZ360 HRIS Modernization Project

Yes, AZ360 meets ADA compliance for accessibility and is compatible with screen readers. The CGI Advantage solution that AZ360 is based on includes built-in accessibility features meant to support federal Section 508 requirements as well as the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG). These accessibility features are available for and may be beneficial for all users. However, they were designed specifically to address accessibility issues. The system supports JAWS® for Windows and NVDA Screen Reader used in conjunction with Microsoft Edge, Google Chrome, and Mozilla Firefox.

Will AZ360 HR be customized for non-State Personnel System agencies?

AZ360 HRIS Modernization Project

No, AZ360 HR is being configured as an enterprise-wide solution for all State of Arizona employees. This cloud-based solution uses standardized, leading edge technology and processes – with minimal specialized configurations – to maximize efficiency, enhance security and other features, and extend the solution's life for many years to come.

What is HRIS?

AZ360 HRIS Modernization Project

HRIS stands for “Human Resources Information Solution.” It is the enterprise resource planning system that the State of Arizona currently uses to manage all of its personnel, payroll and benefits data and services. HRIS processes more than $2 billion in annual payroll and administers HR, payroll, and benefits for more than 70,000 state employees and retirees.

Why is HRIS Modernization needed?

AZ360 HRIS Modernization Project

Arizona’s HRIS technology is over 20 years old and the system is becoming obsolete. Having application support no longer available places critical records and financial data of all state employees and retirees at risk. HRIS modernization is needed to carry out efficient and compliant HR services, with leading-edge technology saving up to 3 million staff hours a year.

How will the new HRIS be better than the old one?

AZ360 HRIS Modernization Project

The State’s current HRIS was originally built decades ago, using what is now outdated software and technology. It has had to rely on manual and improvised work-arounds and customizations to meet agencies’ needs.

The new HRIS will be called AZ360 and will have many of the features and functionality that are common in modern systems. It will be cloud-based, which, among other things, will help ensure that the State always has access to the latest technology and can take advantage of industry-proven software and processes for years to come. The system will provide intuitive, user-friendly interfaces so that users can access more system functionality with greater opportunity for continual process improvement initiatives. Employees will be able to use the system on multiple device types including mobile phones, PCs, laptops and tablets – a big improvement over what we have today. 

How will HRIS modernization affect me?

AZ360 HRIS Modernization Project

Nearly all active State of Arizona employees use HRIS to complete personnel related business, such as entering electronic timesheets, submitting leave requests, participating in performance evaluations, and completing learning and development training. Many employees and retirees also use HRIS to apply for and manage their healthcare benefits. In addition, there are about a thousand state employees whose day to day work involves managing data or other functional operations within the system.

How is the project being implemented?

AZ360 HRIS Modernization Project

The HRIS modernization project will be completed in phases. The work begins with the project team using a “human centered design” approach, with end users’ wants and needs in mind. The goal is to build intuitive, easy-to-follow processes and a useful and accessible solution.

View more information on the timing.

Will the new HRIS be much different than what I’m used to?

AZ360 HRIS Modernization Project

We expect so! If the State was simply to repackage the old way of doing things with a shinier look, it wouldn’t justify the cost or the effort. Instead, we are hoping that everyone who operates in the new system will experience a generational type of shift in value-added functionality and ease of use. It’s going to be a state-of-the-art enterprise resource planning system that is built and maintained to industry best standards and suitable for the State of Arizona’s evolving, rapidly changing 21st century workforce.

What is AZ360 and when will it go live?

AZ360 HRIS Modernization Project

AZ360 is the branding the State has adopted for the State of Arizona's modernized, all-in-one, personnel and financial data management and services application. Featuring industry-proven, cloud based technology and standardized processes, AZ360 will be implemented in phases and will offer end users intuitive, user-friendly functionality for years to come. 


What functional areas are included in the HRIS Modernization Project?

AZ360 HRIS Modernization Project

Phase 1A of the HRIS Modernization Project, targeted for completion and Go Live in October 2024, includes: Position Control, Personnel Management, Benefits, Deductions (including Garnishments), Time and Leave Management, Payroll, Payroll Accounting Management, and Employee/Manager Self-Service Roles

Phase 1B of the project, to be completed by October 2025, includes: Talent Acquisition, Learning Management, Employee Relations, and Performance Management and Succession Planning.

Will smaller agencies, boards and commissions have an option to streamline training to operate in the new AZ360 system?

AZ360 HRIS Modernization Project

Yes, all agencies, boards and commissions will participate in determining the kinds of training their employees need to complete. The AZ360 project team recognizes that not all agencies will operate in the system the same way, and some agency employees will require more robust training depending on their needs. The project team is planning to offer a diverse selection of training, from virtual instructor-led training to simple quick reference job aids.

Why does our agency need a designated Captain when we typically rely on ADOA Shared Services for all of our HRIS operational needs?

AZ360 HRIS Modernization Project

Regardless of how much or how little your agency, board, or commission works day-to-day in the HRIS application, most State of Arizona employees still need to use the system for things like electronic time entry and payroll purposes. Agency Captains play a critical role in the success of the project since they are the HRIS Modernization Project team’s primary way to communicate information about the project, assess agency readiness to operate in the new AZ360 system, and at the appropriate time, assist in scheduling employee training.