Business Processes

Many agency business processes will change with the launch of AZ360 - the State of Arizona’s modernized HR, Payroll, and Benefits data management and services platform. 

Agency power users will be trained to navigate and use the system for daily work. All employees will be provided self-learning training materials for submitting timesheets, submitting leave requests, and selecting benefits in AZ360.

Below you can access pages where you can see many of the changes and improvements planned for in the AZ360 HR application. There are sneak peeks and business process demonstration videos that offer an in-depth display of proposed workflows.

After reviewing planned functionality, if you feel like a current critical business need is not being met, work with your agency captain to submit a change request for project team consideration using the Change Request Form.


View Change Request Process


Please use the Feedback Form to submit any questions or contact your Agency Captain with questions or concerns.

The Project Team follows a hybrid Agile approach where the team members work in 4-week sprints to design, validate, configure, evaluate, and update system functionality by business process.








DESIGN – Develop and map “To Be” process flows

VALIDATE – Determine if mapped “To Be” process flows address State requirements

CONFIGURE – Build “To Be” process flows to specifications

DEMONSTRATE – Present proposed, configured process flows to agencies for acceptability

EVALUATE – Assess and analyze agency feedback on process flow demonstrations

UPDATE – Adjust process flows where necessary for consensus approval




Scroll and click to Learn More about the changes coming in each functional area.